Are you a factory or a trading company?
Answer: We are a certified factory with full in-house production capabilities. To ensure transparency, we offer:
Live video verification via WeChat or Zoom within 5 minutes during business hours, showcasing our workshop equipment, production lines, and 10,000+ accessory inventory.
On-site visits: We welcome factory inspections and provide detailed address/travel assistance.
Specialization: Exclusively manufacture 3D welding tables and compatible accessories.
Verification channels: Explore our operations through www.newweldtable.com and social media (TikTok, Facebook, Instagram, LinkedIn).
Why are your products priced higher than competitors?
Answer: Our premium pricing reflects:
Materials: Q355B & 42CrMo steel from state-owned mills.
Precision: ±0.01mm machining accuracy via Neway® CNC systems.
Certification: ISO 9001-compliant manufacturing.
Download our [Quality Whitepaper] for benchmark comparisons.
What differentiates you from competitors?
Answer: As one of few global factories with full-cycle 3D welding table production, we enable:
Instant verification: Demand real-time video factory tours from competitors.
Authenticity check: Most traders reuse SIEGMUND/DEMELLER product images, while our media files feature factory watermarks.
What is your lead time?
Answer:
Standard products: 3-7 working days (500+ welding tables & 100,000+ accessories in stock).
Custom orders: 30 days guaranteed (with expedited options available).
Do you accept small trial orders?
Answer: Yes – MOQ = 1 unit, with volume-based pricing discounts for trial batches.
Do you accept custom designs? What files are required?
Answer: Absolutely. Submit 3D files (STEP/IGES formats) to receive a technical feasibility report within 48 hours.
What are your distributor policies?
Answer: Join our global partner network (currently with exclusive agents in Germany, Switzerland, etc.) to access:
Regional price protection
Technical training programs
Marketing toolkit & authorized distributor agreement templates
What are your payment terms?
Answer:
Payment: 50% deposit + 50% balance before shipment
Incoterms: FOB Tianjin Port / CIF Destination Port
How do you ensure product quality?
Answer: Our three-tier quality assurance system includes:
Raw material batch testing (with mill certificates)
Full-process ISO 9001 compliance
Warranty: 3 years (main table) + 1 year (clamps/bolts)
What technical support do you provide?
Answer: 24/7 bilingual support featuring:
Remote video troubleshooting
4-hour emergency response guarantee
Do you meet international environmental standards?
Answer: Full compliance with RoHS/REACH regulations, verified by SGS testing (reports available upon request).
What advantages do high-volume buyers receive?
Answer: Clients with $500k+ annual orders qualify for:
Dedicated VIP account manager
Quarterly production priority slots
Freight cost subsidies
What certifications or exhibitions demonstrate your expertise?
Answer:
5-time exhibitor at Beijing Essen Welding & Cutting Fair (Booth E3-A21)
OEM/ODM supplier to Siemens, Bosch, etc. (case studies available under NDA)
